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Our commitment to our customers

At AJ Removal Services, our sole concern is the customer and their experience. As a company, we are committed to providing a high quality, good value, personalised service that is both professional and friendly.

We know that not everything can be plain sailing when it comes to a house move; there are many factors that can go wrong and unfortunately they sometimes do.  However, as a company, AJ Removal Services aims to be the reliable factor; the one that is dependable.  We know just how stressful and daunting a move can seem and we wish to take that stress away as much as possible by helping you.  This is what our goal is. All the services we offer are designed to fulfil this goal and our commitment, as well as our customer service and team on the day of your move.

Andy is the founder of AJ Removal Services and has successfully run the company since 1999

Jan and Lesley are our main office staff (answering any questions) and providing an informative and friendly first point of contact. 


Affiliations and Accreditations







'Referenceline helps you make a more informed choice when looking for a firm

  • More than 90% of consumers recommend the firms listed here

  • Nobody's perfect and we publish complaints as well as praise

  • Any customer can send us their comments about a listed firm

  • Firms can't ask us to hide some comments and publish others - its all or nothing'
    Source: Referenceline

AJ Removal Services are registered with Referenceline. Check us out and see how we rate compared to other removal companies or leave your own review here.





British Association of Removers

'For more than a century, the British Association of Removers (BAR) has been promoting professional excellence in the Removals Industry.

Choosing a BAR Member will ensure your move goes smoothly with added peace of mind that comes from using a reputable, professional and safe remover, and in the unlikely event that something goes wrong, you've got someone to turn to.'

We are BAR Members, which means that we meet and exceed the industry standards, as well as having a regulated Code of Practice.  When moving, look for the badge.  Find out more about BAR and how using a BAR Member benefits you here.   Click here to download the BAR Code of Practice that we follow.





Trading Standards Institute
Consumer Codes Approval Scheme


 'The CCAS (Consumer Codes Approval Scheme) is facilitated self regulation. Its aims to bolster consumer protection and improve customer service standards by:

  • the approval and promotion of codes of practice

  • setting out the principles of effective customer service

  • recognising trusted traders - via the TSI approved code logo'
    Source: Trading Standards Institute Consumer Codes

AJ Services holds a TSI approved code, meaning the Trading Standards institute regulates our Code of Practice and we follow customer service guidelines.









'FEDEMAC's members are National Moving Associations.  Today FEDEMAC represents the interests of around 4000 moving companies in 27 European countries.

FEDEMAC's main function is to express the concerns and needs of the moving industry on European level and to co-ordinate National activities with European impact.'
Source: About FEDEMAC

 AJ Removal Services is a FEDEMAC Member. Being a FEDEMAC member allows us to carry out our international and European moves with ease due to our partnership with other foreign removal companies.





Which? - Trusted Trader

Which? endorsed traders are reputable traders in your local area.  All Trusted Traders have undergone a rigorous assessment process before becoming a Which? Trusted Trader.

AJ Removal Services is proud to have recently been endorsed as a Which? Trusted Trader.




 Environmental Policy

Environmental issues are becoming a greater problem, affecting every aspect of modern life - and they are something we all need to take responsibility for. That's why, at AJRemoval Services, we are committed to minimising our impact upon the environment.


  • We reuse as much of our materials as possible to lessen waste

  • When we can't reuse, we actively engage in a recycling programme and have agreements in place with local waste companies who ensure that recycling is conducted in an ethical manner.

  • We recycle and donate unwanted items of household furniture to a local charity, Preen.  Find out more about what they do here